Legal notice

Product Safety & Use Disclaimer
Effective date: June 6, 2026
Last updated: June 6, 2026
This Product Safety & Use Disclaimer applies to Mleva products purchased through mleva.com and forms part of our Terms & Conditions.
1. Comfort product only
Mleva comfort insoles are consumer comfort products designed with pregnancy in mind. They are intended to provide cushioning, comfort, and gentle support during ordinary everyday personal use.
Mleva products are sold for personal, household, non-commercial comfort use only. They are not intended for resale, wholesale distribution, professional healthcare use, clinical use, workplace safety use, institutional use, medical use, therapeutic use, orthopedic use, or any regulated use.
Mleva products are not medical devices, orthotics, orthopedic devices, prescription products, therapeutic products, compression products, occupational safety products, clinical products, institutional products, or professional healthcare products.
2. No medical advice or medical claims
Information on the Website, product pages, packaging, emails, ads, support messages, guides, and other materials is provided for general product information only. It is not medical advice, pregnancy advice, podiatry advice, orthopedic advice, diagnosis, treatment, or professional advice.
We do not diagnose, treat, cure, prevent, or advise on pregnancy-related swelling, edema, foot pain, back pain, circulation issues, injuries, diseases, allergies, medical conditions, or health concerns.

Contact & Legal Notice
Effective date: June 6, 2026
Last updated: June 6, 2026
This page provides business identity and contact information for Mleva, operated by Meridiem35 Oy.
Business identity
Legal name / operator: Meridiem35 Oy
Brand: Mleva
Website: mleva.com
Business ID / Y-tunnus: 3620684-4
VAT ID, if applicable: FI36206844
Registered office / mailing address: PL 999, 42011 YRITYSLOKERO, Finland
Business mailing address / C/O: PL 999, 42011 YRITYSLOKERO, Finland
Contact method: email at info@mleva.com (customer support, legal notices, complaints, and privacy requests)
We provide customer support by email. We aim to respond within 1 business day, and in most cases sooner.
Customer support
For order questions, shipping questions, returns, refunds, return and refund requests, product questions, or other support, contact:
info@mleva.com
Please include your order number, the email used at checkout, and any relevant photos or screenshots.
Legal, privacy, and complaint contact
For legal notices, privacy requests, complaints, or policy questions, contact:
info@mleva.com
Customer support language
Customer support is currently provided in English.
Important product notice
Mleva products are comfort products. They are not medical devices, orthotics, prescription products, therapeutic products, or a substitute for medical advice. If you have medical or pregnancy-related concerns, consult a qualified healthcare professional.

Import, Customs & Third-Party Fulfillment Notice
Effective date: June 6, 2026
Last updated: June 6, 2026
This notice applies to Mleva orders placed through mleva.com and forms part of our Terms & Conditions and Shipping Policy.
1. Third-party fulfillment
Mleva may use third-party suppliers, manufacturers, sourcing agents, warehouses, fulfillment partners, customs brokers, postal operators, and carriers to source, pack, import, ship, track, clear, and deliver orders.
Your order may ship from a third-party warehouse, supplier, or fulfillment partner rather than from our Finnish business address.
2. Duties-paid / DDP-style model for eligible orders
Eligible orders shipped to accepted mainland United States addresses are intended to be fulfilled using a duties-paid shipping method. This means standard import duties, import taxes, tariffs, customs processing charges, brokerage fees, carrier collection fees, and similar import charges known to us are intended to be included in the checkout total for eligible orders, unless the product page or checkout clearly states otherwise.
Duties-paid shipping does not mean duty-free, tariff-free, tax-free, customs-free, or exempt from import rules. Customs authorities, carriers, brokers, suppliers, or logistics partners may still process the shipment and related documentation.
3. Unexpected carrier or customs charges
If a carrier, broker, customs authority, or other party asks you to pay an unexpected import-related charge, contact info@mleva.com before paying so we can review the issue. Include your order number, tracking number, screenshots, payment request, and any notices received.
If you pay an unexpected charge without contacting us first, we may have limited ability to verify or reimburse it.
4. Product origin, documentation, and customs processing
Product country of origin, manufacturer, supplier, route, customs classification, packaging, labels, or documentation may vary by SKU, batch, supplier, or fulfillment route, except where applicable law requires otherwise.
Customs processing, carrier handoffs, inspections, documentation checks, weather, holidays, and logistics disruptions may affect delivery timing.
5. Customer responsibility
You are responsible for providing accurate checkout information and for ensuring that any Product you purchase, receive, forward, export, re-export, resell, transfer, or use is lawful and appropriate for the destination, recipient, activity, and intended use.
If you use a freight forwarder, package forwarding service, reshipper, mail drop, virtual address, hotel, temporary address, parcel locker, third-party recipient, or other non-standard delivery arrangement, you do so at your own risk.
6. Contact
For import, customs, or fulfillment questions, contact info@mleva.com.

Product language such as “comfort,” “support,” “cushioning,” “gentle arch support,” “designed with pregnancy in mind,” “tired feet,” “all-day comfort,” or similar wording describes consumer comfort features only and is not a medical claim.
Do not use our products or support channels for urgent medical concerns; contact a qualified healthcare professional or emergency services.
3. Pregnancy and health precautions
Pregnancy can involve normal discomfort, but some symptoms require medical advice. Consult a qualified healthcare professional before using the Product or continuing use if you have:
sudden, severe, unusual, or one-sided swelling;
pain, redness, warmth, numbness, tingling, wounds, blisters, or skin irritation;
diabetes, circulation issues, neuropathy, high-risk pregnancy, or a diagnosed medical condition;
difficulty walking, balance concerns, falls, dizziness, or gait changes;
any concern that may require medical attention.
If you experience chest pain, shortness of breath, severe headache, vision changes, fainting, severe pain, or other urgent symptoms, seek emergency medical care.
4. Fit, trimming, and shoe compatibility
Use only as directed. Choose the size based on the product page and sizing guide. If the Product is trim-to-fit, trim carefully and gradually according to instructions.
Do not use the insole if it makes your shoe too tight, causes pressure, creates rubbing, changes your walking pattern in an uncomfortable way, causes instability, or does not sit flat and securely in the shoe.
Mleva insoles may not fit every shoe, foot shape, arch preference, swelling pattern, activity, or comfort need. Use them only in shoes where they fit safely and comfortably.
5. Discontinue use
Stop using the Product immediately if it causes or appears to cause:
pain or increased discomfort;
skin irritation, redness, rubbing, blisters, or allergic-type reaction;
numbness, tingling, pressure, or circulation concerns;
instability, tripping, slipping, balance issues, or altered gait;
damage to the Product or shoe;
any other safety or comfort concern.
6. Care, inspection, and replacement
Inspect the Product before each use. Do not use it if it is torn, cracked, compressed unevenly, contaminated, unusually odorous, sticky, degraded, unstable, or damaged.
Follow care instructions provided with the Product. Unless instructions say otherwise, do not machine wash, tumble dry, expose to high heat, use harsh chemicals, or modify the Product beyond approved trimming.
Replace the Product when it shows wear, compression, odor, damage, or reduced comfort.
7. Children and pets
Keep products, packaging, inserts, and small packaging components away from children and pets. Mleva insoles are not toys.
8. Customer responsibility
You are responsible for using the Product safely, following instructions, selecting appropriate footwear, monitoring fit and comfort, and stopping use if the Product is unsuitable.
9. Materials, allergies, and California Proposition 65
Insole materials, foams, gels, fabrics, adhesives, dyes, and finishes may vary by supplier, batch, model, or color. We make reasonable efforts to provide material information where available but do not guarantee that all materials or potential allergens are fully listed, except where applicable law requires otherwise. Products may contain or contact foams, gels, plastics, adhesives, or other substances that can cause irritation or an allergic-type reaction in some users. If you experience irritation, redness, an allergic-type reaction, or any adverse reaction, stop using the Product immediately and seek medical advice if needed.
Where required, Products or packaging may carry chemical-exposure warnings, including warnings under California Proposition 65. The presence or absence of such a warning does not change the comfort-product nature of the Product or create any medical, safety, or performance claim.
10. Assumption of risk
Walking, standing, and ordinary daily movement involve inherent risks, including slipping, tripping, falling, discomfort, irritation, and changes in balance or gait, and pregnancy can independently affect balance, gait, and swelling. Our insoles are comfort products and are not designed, tested, or intended to prevent slips, trips, falls, injury, or any medical condition. To the maximum extent permitted by applicable law, you assume the ordinary risks of using a comfort insole, are responsible for deciding whether it is suitable for you and your footwear, and agree to stop use if any concern arises. Nothing here limits any right that cannot lawfully be limited, including non-waivable product-liability or personal-injury rights.
11. Report safety issues
Report any safety, defect, irritation, odor, allergic reaction, injury, or serious product concern to info@mleva.com with your order number, photos, and a description of the issue.